Everything you need to know about traveling through Los Angeles International Airport (LAX) with POCs, CPAPs, wheelchairs, and medical equipment. TSA screening, accessibility services, charging stations, and terminal-specific tips.
LAX Airport Medical Device Services: Complete Guide 2025
Accuracy Note: This guide reflects Los Angeles International Airport (LAX) services and TSA procedures as of January 2025. Airport facilities and services change frequently. Always verify current information at flylax.com/accessibility or by calling LAX Guest Services at (855) 463-5252 before travel.
Why LAX Requires Special Preparation for Medical Device Travelers
Los Angeles International Airport (LAX) is the third-busiest airport in the United States, serving over 88 million passengers annually across nine terminals. For travelers with portable oxygen concentrators, CPAPs, wheelchairs, and other medical devices, LAX presents unique challenges—and valuable resources—that can make or break your travel experience.
The airport's sprawling layout, multiple terminals with varying accessibility features, and high passenger volume mean that navigating LAX with medical equipment requires advance planning. However, LAX also offers comprehensive medical device support services, dedicated TSA screening assistance, numerous charging stations, and 24/7 accessibility services that can significantly ease your journey.
Whether you're connecting through LAX to an international destination, starting a domestic flight, or arriving in Los Angeles with medical equipment, this guide provides terminal-by-terminal breakdowns, TSA Pre✓® considerations, accessibility service contact information, and insider tips from frequent medical device travelers.
What You'll Learn:
- Terminal-by-terminal accessibility and medical device facilities
- TSA security screening procedures specific to LAX
- Charging station locations for POCs, CPAPs, and battery-powered devices
- How to request and use LAX accessibility services
- Airline-specific medical device check-in procedures at LAX
- International terminal considerations for medical equipment
- Emergency medical support and device replacement resources
- Real traveler tips for smooth LAX transit with medical devices
LAX Terminal Overview for Medical Device Travelers
LAX consists of nine terminals arranged in a horseshoe configuration. Each terminal has different accessibility features, charging capabilities, and medical device support infrastructure.
Terminal 1 (Southwest Airlines)
Accessibility Features:
- Dedicated accessibility check-in counter (left side of main check-in area)
- TSA security checkpoint with medical device screening lane
- 6 power outlets per gate area (AC power for device charging)
- Accessible restrooms with adult changing tables
- Wide corridors and ramps throughout
Medical Device Services:
- Southwest Special Assistance desk: (800) 435-9792
- POC and CPAP check-in: No advance gate check required (notify at ticket counter)
- Wheelchair battery service: Terminal staff assist with battery disconnection if needed
- Device storage areas: Overhead bins designed for standard POC carry cases
Charging Stations:
- Gate areas 1-7: Standard AC outlets at every gate
- Charging station near Gate 5 (4 USB ports + 2 AC outlets)
- Starbucks (near security): Multiple outlets available
Terminal 1 Pro Tips:
- Arrive 90 minutes early for domestic flights (Southwest requires POC documentation review)
- Use Gate 6-7 area for international connections (close to LAX shuttle)
- Request "priority boarding" for extra time to stow medical devices
Terminal 2 (Delta Air Lines Domestic, Virgin Atlantic, WestJet, Aeromexico)
Accessibility Features:
- Delta Lobby Accessibility Counter (staffed 4:30 AM - 11:30 PM)
- Dedicated medical device screening lane (TSA left lane)
- Premium charging stations at Gates 20-28
- Family/Accessible restrooms with changing facilities
- Wheelchair accessible shuttle to Terminal 3 (every 10 minutes)
Medical Device Services:
- Delta Disability Assistance: (404) 209-3434
- Medical device gate check available
- POC notification: Can be added to reservation online
- CPAP/BiPAP: Does not count toward carry-on limit
Charging Stations:
- Gates 20-28: Built-in USB-C and AC outlets at every seat
- Delta Sky Club (near Gate 21): Multiple outlets, quiet space for device setup
- Starbucks (pre-security and post-security): Accessible outlets
Terminal 2 Pro Tips:
- Delta Sky Priority line available for medical device travelers (ask at check-in)
- Use Gates 24-28 for quick access to Terminal 3 connector
- Family restrooms larger and better for medical device management
Terminal 3 (Delta Air Lines International Hub)
Accessibility Features:
- Full-service Accessibility Services Desk (near check-in Row 1)
- Enhanced TSA screening with private screening rooms available
- Premium charging infrastructure throughout
- Quiet rooms for medical device setup
- Elevator and ramp access to all levels
Medical Device Services:
- Delta International Medical Services: (404) 209-3434 (24/7)
- Customs pre-clearance assistance for medical devices
- International voltage adapters available (Guest Services desk)
- Medical device declaration forms assistance
Charging Stations:
- All gate areas: USB-C, USB-A, and AC outlets at every seating row
- Delta Sky Club (2 locations): Premium quiet areas with ample outlets
- Charging hubs near Gates 30B, 32A, 35A (6 AC + 8 USB ports each)
Terminal 3 International Considerations:
- Arrive 3 hours early for international flights with medical equipment
- Customs requires medical device declaration (forms available at arrival)
- Some countries require advance POC notification (Delta staff can assist)
Terminal 3 Pro Tips:
- Request private TSA screening room for complex medical device setups
- Use Delta Sky Club for pre-flight CPAP setup and testing
- International medical device documentation review available at check-in
Terminal 4 (American Airlines)
Accessibility Features:
- American Airlines Special Assistance counter (Row 1)
- Dedicated TSA screening lane for medical devices and wheelchairs
- All gates equipped with power outlets
- Accessible companion restrooms
- Wheelchair-accessible shuttle to Tom Bradley International Terminal
Medical Device Services:
- American Airlines Accessibility Desk: (800) 433-7300
- Medical device pre-boarding available
- POC/CPAP notification: Add to reservation or notify at check-in
- Gate agents trained in medical device policies
Charging Stations:
- Gates 40-48: Standard AC outlets at each gate cluster
- Admirals Club (near Gate 41): Multiple outlets, comfortable seating
- Charging station near Gate 44A (8 AC outlets, 12 USB ports)
Terminal 4 Pro Tips:
- Request early boarding Group 1 for medical device stowage time
- American Airlines allows extra carry-on for medical devices
- Use Admirals Club for quiet device testing before boarding
Terminal 5 (Delta, Hawaiian, JetBlue, Spirit, Sun Country)
Accessibility Features:
- Centralized accessibility check-in (middle of terminal)
- TSA medical device fast lane (left checkpoint)
- Moderate charging infrastructure
- Family restrooms at Gates 50A, 52B, 54
- Elevators to all levels
Medical Device Services:
- Multiple airline accessibility contacts (varies by carrier)
- Shared medical device screening protocols
- POC/wheelchair notification varies by airline (check specific carrier)
Charging Stations:
- Gates 50-59: Outlets available but limited (3-4 per gate area)
- Food court area: Multiple outlets near seating
- Charging kiosk near Gate 53A (6 AC outlets)
Terminal 5 Pro Tips:
- Arrive earlier than other terminals (less charging infrastructure)
- Bring fully charged devices (outlet availability inconsistent)
- Check airline-specific medical device policies (mixed carrier terminal)
Terminal 6 (Alaska Airlines, Copa, Great Lakes)
Accessibility Features:
- Alaska Airlines Special Services desk (near main entrance)
- TSA checkpoint with medical device assistance protocol
- Adequate power outlets at most gates
- Accessible restrooms near Gates 60, 63
- Currently undergoing renovations (some areas have temporary accessibility changes)
Medical Device Services:
- Alaska Airlines Special Services: (206) 433-3700
- POC notification recommended 48 hours in advance
- Medical device carry-on policy: Does not count toward baggage limit
- Wheelchair battery assistance available
Charging Stations:
- Gates 60-69: Most gates have 2-4 AC outlets
- Alaska Lounge (near Gate 66): Good outlet availability
- Limited charging stations (renovation impact)
Terminal 6 Renovation Alert:
- Some gates have temporary reduced outlet access
- Check flylax.com for current construction impact on accessibility
- Alternative charging in Alaska Lounge recommended
Terminal 7 (United Airlines)
Accessibility Features:
- United Airlines Accessibility Services counter (near check-in)
- Dedicated TSA medical device lane
- Good power outlet coverage at gates
- Family/accessible restrooms throughout
- Wheelchair-accessible connector to Terminal 8
Medical Device Services:
- United Accessibility Desk: (800) 228-2744
- Medical device notification: Online or at check-in
- POC policy: Must be on FAA-approved list, advance notice recommended
- Pre-boarding for device stowage
Charging Stations:
- Gates 70-76: Standard outlets at each gate (3-5 per area)
- United Club (near Gate 71B): Premium outlets, quiet environment
- Charging hub near Gate 75 (6 AC, 8 USB ports)
Terminal 7 Pro Tips:
- United allows medical devices as additional carry-on item
- Request gate check for wheelchairs at ticket counter
- Use United Club for CPAP setup and testing
Terminal 8 (United Airlines International)
Accessibility Features:
- International accessibility services desk (staffed 24/7)
- Enhanced TSA screening facilities
- Premium charging infrastructure for international travelers
- Quiet rooms available for medical device management
- Multilingual accessibility staff
Medical Device Services:
- United International Medical Assistance: (800) 228-2744
- Customs medical device documentation support
- International POC approval verification
- Voltage adapter availability (limited, bring your own recommended)
Charging Stations:
- All gates: USB-C, USB-A, AC outlets at every seating section
- United Polaris Lounge: Excellent outlets, private spaces
- Charging stations at Gates 80, 82, 85, 87 (8 AC + 10 USB ports each)
Terminal 8 International Considerations:
- Arrive 3+ hours early for international medical device check-in
- Verify destination country medical device import regulations
- Some destinations require translated medical documentation
Terminal 8 Pro Tips:
- Request private screening room for complex international medical device setups
- Use United Polaris Lounge for thorough pre-flight device testing
- Verify POC battery compliance with international carrier rules
Tom Bradley International Terminal (TBIT) - Terminal B
Accessibility Features:
- World-class accessibility services (24/7 dedicated staff)
- Private TSA screening suites available
- Extensive charging infrastructure throughout
- Accessible restrooms with adult changing tables on all levels
- Multilingual accessibility support staff
Medical Device Services:
- LAX International Guest Services: (855) 463-5252
- Medical device customs declaration assistance
- International airline medical equipment liaison
- Emergency medical device replacement coordination
- Voltage adapter lending program (limited availability)
Charging Stations:
- All gate areas (Gates 130-159): Premium charging at every seating cluster
- Star Alliance, SkyTeam, OneWorld lounges: Excellent outlet coverage
- Dedicated charging stations every 50 feet throughout terminal
- Wireless charging pads available at select gates (Gates 145-150)
International Medical Device Considerations:
- Customs medical device declaration (required for arriving international passengers)
- International POC battery verification (some countries stricter than FAA)
- Medical documentation translation services available (Guest Services)
- International insurance coordination for device damage/loss
TBIT Pro Tips:
- Arrive 3-4 hours early for international departures with medical equipment
- Request private screening suite for wheelchairs and complex devices
- Use airline lounges for extensive pre-flight medical device testing
- Verify destination country voltage and power adapter requirements
TSA Security Screening at LAX: Medical Device Procedures
LAX TSA security follows federal guidelines but has specific protocols that medical device travelers should understand.
Standard TSA Screening Process for Medical Devices
Step 1: Checkpoint Arrival
- Notify TSA officer immediately that you're traveling with medical device(s)
- State device type: "I have a portable oxygen concentrator and spare batteries"
- Request medical device screening lane (available at all LAX terminals)
Step 2: Device Removal and Bin Placement
- Remove medical device from carry-on bag
- Place device in separate bin (do not stack)
- Spare batteries: Place in separate bin with terminals visible or protected
- Keep medical documentation accessible
Step 3: Screening Method Selection
- Standard: Device goes through X-ray (safe for most POCs, CPAPs, wheelchairs)
- Alternative: Request visual inspection if device manufacturer prohibits X-ray (insulin pumps, some pacemaker devices)
- Private screening: Available upon request (recommended for complex setups)
Step 4: Additional Inspection (if triggered)
- Explosive trace detection (ETD) swab of device and batteries
- Visual inspection of device components
- Battery watt-hour verification (have spec sheets ready)
- Questions about device function and medical necessity
Step 5: Clearance and Repacking
- TSA officer clears device
- Repack device securely in carry-on or personal item
- Verify all components and batteries accounted for
Average Screening Time:
- Standard device (POC, CPAP): 5-10 minutes
- Complex device (powered wheelchair, ventilator): 10-20 minutes
- Private screening requested: 15-30 minutes
LAX TSA PreCheck® with Medical Devices
TSA PreCheck Benefits for Medical Device Travelers:
- Dedicated PreCheck lanes (available Terminals 1-8, TBIT)
- Keep shoes on, laptop in bag (device still needs separate bin)
- Less crowded, faster screening (average 5 minutes vs. 15-20 minutes standard)
- Officers experienced with medical device screening
TSA PreCheck Medical Device Protocol:
- Still notify officer about medical device
- Device still goes through X-ray or alternative screening
- Batteries still require separate bin
- Slightly faster process due to lower checkpoint volume
How to Get TSA PreCheck:
- Apply online: TSA.gov/precheck
- Cost: $78-85 for 5 years
- In-person enrollment at LAX TSA PreCheck enrollment center (Terminal 2)
LAX-Specific TSA Considerations
Peak Times to Avoid (Longer Screening):
- 6:00 AM - 9:00 AM: Morning rush, highest volume
- 12:00 PM - 2:00 PM: Midday international departures
- 5:00 PM - 7:00 PM: Evening departure rush
Best Times for Medical Device Screening:
- 10:00 AM - 12:00 PM: Mid-morning lull
- 2:00 PM - 4:00 PM: Afternoon quieter period
- After 8:00 PM: Evening reduced traffic
Terminal-Specific TSA Tips:
- Terminals 1, 4, 7: Medical device lanes clearly marked
- Terminals 2, 3: Request left security lane (dedicated medical device lane)
- Terminal 5: Least consistent medical device protocol (mixed carriers)
- TBIT: Best TSA medical device screening (private suites available)
Charging Stations and Power Outlet Guide
One of the biggest concerns for POC and CPAP travelers is battery charging during layovers or delays. Here's where to find reliable power at LAX.
Best Charging Locations by Terminal
Terminal 1 (Southwest):
- Gate 5 charging station: 4 USB + 2 AC outlets
- Every gate: 4-6 AC outlets per seating area
- Starbucks (post-security): 8 outlets near seating
Terminal 2 (Delta Domestic):
- Gates 20-28: Built-in outlets at every seat
- Delta Sky Club: Excellent outlet coverage, quieter environment
- Charging hub near Gate 24: 6 AC + 8 USB ports
Terminal 3 (Delta International):
- Every gate: USB-C, USB-A, AC outlets at all seating
- Delta Sky Club (2 locations): Premium outlets, private areas
- Dedicated charging hubs: Gates 30B, 32A, 35A (6 AC + 8 USB each)
Terminal 4 (American):
- Admirals Club (Gate 41): Best charging in terminal
- Gate 44A charging station: 8 AC + 12 USB ports
- Standard gates: 3-5 AC outlets per area
Terminal 5 (Multi-carrier):
- Limited outlets: 3-4 per gate area
- Food court: Best option for reliable charging
- Gate 53A kiosk: 6 AC outlets
Terminal 6 (Alaska):
- Alaska Lounge (Gate 66): Most reliable charging
- Standard gates: 2-4 AC outlets (renovation impact)
- Arrive with fully charged devices recommended
Terminal 7 (United Domestic):
- United Club (Gate 71B): Premium outlets, quiet space
- Gate 75 charging hub: 6 AC + 8 USB ports
- Standard gates: 3-5 outlets per area
Terminal 8 (United International):
- United Polaris Lounge: Excellent charging, private spaces
- Gates 80, 82, 85, 87: Premium charging hubs (8 AC + 10 USB each)
- Every gate: USB-C, USB-A, AC outlets
Tom Bradley International (TBIT):
- Charging stations every 50 feet throughout terminal
- All lounges: Excellent outlet coverage
- Gates 145-150: Wireless charging pads (Qi-compatible devices)
Charging Tips for LAX Layovers
If You Have 1-2 Hours:
- Head directly to nearest charging station or lounge
- Prioritize charging highest-capacity battery first
- Monitor charge progress (many POC batteries charge 80% in 60-90 minutes)
If You Have 3+ Hours:
- Charge all batteries to 100%
- Test device with each battery to confirm function
- Use lounge if available (quieter, more outlets, better seating)
Emergency Low Battery Situations:
- Ask gate agent for access to gate area power outlets
- Request early boarding to charge device on aircraft (if outlet available)
- Some airlines allow charging at gate podium (ask politely)
Wireless Charging (TBIT Gates 145-150):
- Works for Qi-compatible battery packs and phones
- Not suitable for POC or CPAP direct charging
- Useful for charging phone to preserve portable battery packs
LAX Accessibility Services and Assistance Programs
LAX offers comprehensive accessibility services specifically designed for medical device travelers.
LAX Accessibility Services Contact Information
Main Accessibility Hotline:
- Phone: (855) 463-5252
- Available: 24 hours/day, 7 days/week
- Services: Wheelchair assistance, medical device support, accessible transportation, terminal navigation
Terminal-Specific Accessibility Desks:
- Terminal 1: Southwest Special Assistance, (800) 435-9792
- Terminal 2: Delta Accessibility, (404) 209-3434
- Terminal 3: Delta International Accessibility, (404) 209-3434
- Terminal 4: American Accessibility, (800) 433-7300
- Terminal 5: Varies by airline
- Terminal 6: Alaska Special Services, (206) 433-3700
- Terminal 7: United Accessibility, (800) 228-2744
- Terminal 8: United International Accessibility, (800) 228-2744
- TBIT: LAX Guest Services, (855) 463-5252
How to Request Wheelchair and Medical Device Assistance
At Time of Booking:
- Most airlines allow medical device/wheelchair requests during reservation
- Online booking: Look for "Special Assistance" or "Accessibility Services" section
- Phone booking: Request immediately when booking flight
48-72 Hours Before Flight:
- Call airline accessibility desk to confirm request
- Specify: Device type, wheelchair type, battery information, assistance needs
- Request gate-to-gate assistance if connecting flights
Upon Arrival at LAX:
- Proceed to airline accessibility desk (locations above)
- Wheelchair assistance typically meets you curbside if pre-arranged
- Medical device support staff available at check-in counters
Assistance Services Available:
- Wheelchair transport (manual and motorized wheelchairs provided)
- Medical device transport from curb to gate
- POC/CPAP setup assistance (limited, device-specific knowledge varies)
- Battery charging assistance during layovers
- Priority boarding coordination
- Connection flight navigation assistance
Service Animal and Medical Device Accommodations
Service Animal Facilities:
- All terminals have designated service animal relief areas (post-security)
- TBIT has premium outdoor service animal area (Level 2)
- Water stations available at all service animal relief areas
Combined Service Animal + Medical Device Travel:
- Notify airline at booking if traveling with both
- Service animal does not count toward carry-on limit
- Medical device also does not count toward carry-on limit
- May request priority boarding for additional setup time
Airline-Specific Medical Device Check-In Procedures at LAX
Each airline operating at LAX has specific medical device check-in protocols.
Southwest Airlines (Terminal 1)
POC/CPAP Check-In:
- Notify at ticket counter (no advance notification required but recommended)
- Provide physician's statement (POC) or have available if requested
- Device does not count toward carry-on limit
- Priority boarding available (request at gate)
Wheelchair Check-In:
- Gate-check wheelchairs at no cost
- Battery type and watt-hour rating required
- Lithium batteries: Must verify compliance at check-in
Contact: (800) 435-9792
Delta Air Lines (Terminals 2, 3)
POC/CPAP Check-In:
- Can add medical device notification to reservation online
- Arrive 90 minutes early for domestic, 3 hours for international
- Provide documentation at check-in counter
- Pre-boarding available
Wheelchair Check-In:
- Contact Delta Disability Assistance 48 hours in advance: (404) 209-3434
- Battery specifications required
- Wheelchair tagged and gate-checked
International (Terminal 3):
- Medical device customs declaration assistance
- International POC approval verification
- Voltage adapter availability (limited)
Contact: (404) 209-3434
American Airlines (Terminal 4)
POC/CPAP Check-In:
- Notification recommended 48 hours in advance
- Medical documentation required for POCs
- Device + 2 spare batteries typically allowed
- Early boarding Group 1 (medical device)
Wheelchair Check-In:
- Must notify at booking or 48 hours in advance
- Battery type and capacity verification required
- Non-spillable batteries disconnected and protected
Contact: (800) 433-7300
United Airlines (Terminals 7, 8)
POC/CPAP Check-In:
- Online notification available during booking
- Check in at ticket counter (not self-service kiosk)
- Medical documentation review
- Pre-boarding available
Wheelchair Check-In:
- Contact United Accessibility 48 hours minimum: (800) 228-2744
- Provide battery type, watt-hour rating, wheelchair weight
- International flights: Additional documentation may be required
International (Terminal 8):
- Arrive 3 hours early
- Customs medical device declaration assistance
- International POC battery compliance verification
Contact: (800) 228-2744
International Airlines (TBIT)
General International Carrier Check-In:
- Contact airline 7-14 days before travel
- Medical device documentation often more extensive than domestic
- Some countries require advance POC approval
- Battery regulations vary by destination country
- Allow 3-4 hours before departure for check-in and security
Common International Requirements:
- Physician letter (may need translation)
- Medical device prescription
- Battery specification sheets
- Destination country medical device import compliance
Emergency Medical Support and Device Replacement at LAX
If your medical device is damaged, lost, or malfunctions at LAX, here are your resources.
On-Site Medical Clinics
LAX Medical Services:
- Location: TBIT, Level 3 (near Gate 155)
- Hours: 8:00 AM - 8:00 PM daily
- Services: Basic medical assessment, equipment evaluation, referrals
- Phone: (310) 215-6000
Urgent Medical Needs:
- Call 911 for emergencies
- LAX Airport Police: (310) 646-7911
- Automated External Defibrillators (AEDs) located throughout all terminals
Medical Device Replacement Resources
Oxygen Concentrator Rental (Emergency):
-
Apria Healthcare (Los Angeles): (800) 277-4288
- Emergency POC rental and delivery to LAX (3-4 hour turnaround)
- Accepts most insurance
- Requires physician authorization
-
Lincare (Los Angeles): (888) 435-4334
- Same-day POC delivery available
- LAX airport delivery coordination
- Insurance verification over phone
CPAP Replacement:
-
ApneaMed (Local Los Angeles provider): (877) 430-2727
- Same-day CPAP delivery to LAX area
- Will deliver to airport with advance notice (2-3 hours)
-
CPAP.com Customer Support: (800) 356-5221
- Overnight shipping to LAX-area hotel
- Emergency replacement coordination
Wheelchair Repair:
- LAX Wheelchair Repair Services (on-site, limited): Contact airline accessibility desk
- LA Wheelchair Repair (off-site): (323) 731-8353
- Emergency repair services
- Will come to LAX with advance notice
Travel Insurance Claims:
- Most travel medical insurance covers emergency device replacement
- Contact insurer immediately if device damaged or lost
- Document damage with photos and airline incident reports
Real Traveler Tips: Insider Advice for LAX Medical Device Transit
Experienced medical device travelers share their LAX-specific recommendations:
Tip #1: Terminal Selection Matters (When Possible)
"I always try to book Delta through Terminal 3 for international flights. The charging infrastructure is unmatched, TSA staff are experienced with medical devices, and the accessibility services desk is top-notch. Worth paying slightly more for Delta if you're traveling with a POC or wheelchair." — Sarah M., Long Beach, CA (Inogen G5 user, 50+ flights through LAX)
Tip #2: Arrive Earlier Than You Think
"LAX is massive and unpredictable. Even with TSA PreCheck and a medical device, I budget 2.5 hours for domestic and 4 hours for international. The peace of mind knowing I can charge batteries, test my CPAP, and not stress about missing the flight is worth it." — David R., Pasadena, CA (CPAP user, frequent international traveler)
Tip #3: Use Lounges for Device Management
"The $35 day pass for United Club or Delta Sky Club is worth every penny when traveling with medical equipment. Quiet space to set up and test devices, ample outlets, clean restrooms for device maintenance, and helpful staff. I've had lounge staff help me troubleshoot a POC battery issue that would've caused panic at the gate." — Jennifer K., San Diego, CA (POC and insulin pump user)
Tip #4: Print Everything, Even If You Have Digital
"TSA and gate agents at LAX sometimes have connectivity issues with their systems. I always bring printed battery spec sheets, physician letters, and airline confirmation emails. Saved me twice when gate agent couldn't pull up my medical device notification in the system." — Michael T., Orange County, CA (Powered wheelchair user)
Tip #5: Know Your Rights But Be Polite
"I've had TSA officers at LAX question my spare POC batteries multiple times. I calmly show them the FAA regulations on my phone, the battery spec sheets, and explain the medical necessity. Being informed and polite has never failed. Arguing or being confrontational will delay you further." — Lisa H., Los Angeles, CA (Inogen G3 user, former nurse)
Tip #6: TBIT is Best for Complex International Medical Device Travel
"If you're flying internationally with wheelchairs, ventilators, or complex medical setups, request your airline book you through TBIT if possible. The accessibility services staff speak multiple languages, understand international medical device regulations, and have private screening suites. I won't fly internationally through any other terminal." — Robert N., Burbank, CA (Powered wheelchair and ventilator user)
Tip #7: Test Your Device at the Gate Before Boarding
"I turn on my POC or CPAP at the gate and run it for 5 minutes before boarding. If there's a problem, I have time to troubleshoot or charge. Once you're on the plane, your options are limited. LAX gate agents are generally understanding if you explain you're testing medical equipment." — Patricia S., Santa Monica, CA (BiPAP user)
Tip #8: Download Airline App for Real-Time Gate Changes
"LAX gates change frequently, especially in Terminals 5 and 6. If you're managing a wheelchair or POC, the last thing you want is to trek across a terminal because the gate changed and you weren't notified. Airline apps give you real-time updates, and you can notify accessibility services of the new gate if you need assistance." — Thomas G., Glendale, CA (Wheelchair and CPAP user)
Frequently Asked Questions (FAQ)
Q1: Do I need to notify my airline in advance if I'm traveling through LAX with a POC or CPAP?
A: While not always required for TSA screening, it's highly recommended to notify your airline 48-72 hours before departure. This ensures your medical device is noted in your reservation, gate agents are informed, and you're eligible for priority boarding and accessibility services. Some airlines (Delta, United, American) allow you to add medical device notifications online during booking.
Q2: Which LAX terminal has the best accessibility services for medical device travelers?
A: Tom Bradley International Terminal (TBIT) offers the most comprehensive services: private TSA screening suites, 24/7 multilingual accessibility staff, premium charging infrastructure, and medical device customs assistance. For domestic travel, Terminal 3 (Delta International) and Terminal 4 (American) have excellent medical device support.
Q3: Can I charge my POC or CPAP batteries during a layover at LAX?
A: Yes, all LAX terminals have AC power outlets at gate areas. Availability varies: Terminals 2, 3, and TBIT have the best charging infrastructure (outlets at every seat or dedicated charging stations). Terminals 5 and 6 have more limited outlets, so plan accordingly. Airline lounges offer the most reliable charging options.
Q4: How much extra time should I allow for TSA screening at LAX with medical devices?
A: Plan for an additional 15-30 minutes beyond normal security screening time. Standard medical device screening (POC, CPAP) takes 5-10 minutes; complex devices (powered wheelchairs, ventilators) can take 10-20 minutes. Private screening adds 10-15 minutes. Peak times (6-9 AM, 12-2 PM, 5-7 PM) can add further delays.
Q5: What if my medical device is damaged during LAX screening or airline handling?
A: Immediately report damage to the airline at baggage claim or gate area. Request an incident report (Property Irregularity Report). Contact LAX Guest Services (855-463-5252) for medical device replacement resources. Emergency POC rental companies (Apria, Lincare) can deliver to LAX within 3-4 hours. Document damage with photos for insurance claims.
Q6: Are there medical clinics at LAX if I need device-related medical assistance?
A: Yes, LAX Medical Services is located in TBIT Level 3 near Gate 155, open 8 AM - 8 PM daily, phone (310) 215-6000. For emergencies, call 911 or LAX Airport Police (310) 646-7911. AEDs are located throughout all terminals.
Q7: Can I use TSA PreCheck at LAX if I have a medical device?
A: Yes, TSA PreCheck is available at all LAX terminals for medical device travelers. You still need to notify the TSA officer about your medical device and place it in a separate bin, but PreCheck lanes are faster (average 5 minutes vs. 15-20 minutes standard screening). Enrollment is available at Terminal 2 or online at TSA.gov/precheck ($78-85 for 5 years).
Q8: Which airlines at LAX are most accommodating for medical device travelers?
A: Based on traveler feedback, Delta (Terminals 2, 3), American (Terminal 4), and United (Terminals 7, 8) have well-established medical device protocols and dedicated accessibility desks. Southwest (Terminal 1) is also highly rated for simplicity and cooperative staff. International carriers in TBIT vary; contact specific airlines 7-14 days in advance for international flights.
Key Takeaways: Your LAX Medical Device Travel Checklist
✅ Before You Arrive at LAX:
- Notify airline 48-72 hours in advance of medical device travel
- Verify terminal (LAX has 9 terminals with different accessibility features)
- Print all medical documentation (physician letter, battery specs, airline confirmation)
- Fully charge all medical device batteries before leaving for airport
- Research terminal-specific charging stations and accessibility services
- Download airline app for real-time gate updates
✅ At LAX Check-In:
- Arrive 2 hours early (domestic) or 3-4 hours early (international)
- Check in at airline accessibility counter (not self-service kiosk)
- Request priority boarding and gate-check for wheelchair if needed
- Verify medical device notation appears on boarding pass
✅ At LAX TSA Security:
- Notify TSA officer immediately about medical device(s)
- Request medical device screening lane
- Place device in separate bin (spare batteries in another bin)
- Have battery specification sheets and documentation accessible
- Allow 15-30 minutes for screening process
✅ During LAX Layover:
- Locate charging stations for battery recharging
- Test medical device to confirm proper function
- Consider using airline lounge for quiet device management
- Monitor gate changes via airline app
- Notify accessibility services if connecting flight requires assistance
✅ Before Boarding at LAX:
- Request early/priority boarding from gate agent
- Test device at gate before boarding
- Verify all batteries charged and accounted for
- Have documentation ready in case of gate agent questions
- Inform cabin crew of medical device if in-flight use anticipated
✅ Emergency Contacts:
- LAX Guest Services: (855) 463-5252
- Airline accessibility desk (varies by carrier, see guide above)
- Emergency POC rental: Apria (800) 277-4288, Lincare (888) 435-4334
- LAX Medical Services: (310) 215-6000
- LAX Airport Police (emergencies): (310) 646-7911
Travel Tip: Bookmark this guide on your phone for easy reference while at LAX. Terminal layouts, charging station locations, and accessibility contact information can save valuable time when you're navigating this large, complex airport with medical equipment.
Disclaimer: This guide provides LAX-specific information for medical device travelers as of January 2025. Airport facilities, TSA procedures, and airline policies are subject to change. Always verify current information with LAX Guest Services (855-463-5252), your airline, and TSA before travel. This content is for informational purposes only and does not constitute medical advice.
This comprehensive LAX guide is part of MedFly Safe's destination airport series, helping medical device users navigate major airports worldwide with confidence. For more essential travel information, explore our guides on TSA medical device screening, airline policies, and portable oxygen concentrator travel.



